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Terms and Conditions: Men Underwear
These Terms and Conditions govern your access to and use of the services provided by Men Underwear regarding the purchase and use of men's underwear and related products. By accessing or using the service, you agree to be bound by these Terms. If you disagree with any part of the terms, then you may not access the service.
Purchases: By purchasing Products from Us, you represent that you are of legal age to form a binding contract and agree to provide accurate, complete, and current purchase and account information. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
Payment and Billing Information: You agree to pay all fees and charges incurred in connection with your purchases at the rates in effect when the charges were incurred. All prices listed for the Products are in the currency specified and are exclusive of taxes and shipping charges, unless otherwise stated. We reserve the right to refuse any order you place with us. We may, at our sole discretion, limit or cancel quantities purchased per person, per household, or per order.
Shipping and Delivery: We will arrange for shipment of the Products to you. We aim to dispatch orders within a reasonable timeframe after payment has been received and cleared. We are not responsible for any delays or non-delivery caused by factors beyond our control, such as customs delays, weather conditions, or incorrect shipping information provided by the customer.
Returns and Exchanges:We accept returns and exchanges within 30 days of the purchase date, provided the Products are in their original condition, unworn, unwashed, and with all tags attached. Customers are responsible for the cost of return shipping unless the return is due to a fault on our part. Refunds will be issued to the original payment method used for the purchase.
Intellectual Property: All content included on our website, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of the Company or its content suppliers and protected by international copyright laws. You may not modify, reproduce, distribute, transmit, display, perform, publish, license, create derivative works from, transfer, or sell any information, software, products or services obtained from the Company's website without our prior written permission.
Limitation of Liability :In no event shall the Company, its directors, officers, employees, or agents be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with the use of the Products or the inability to use the Products.
Governing Law: These Terms shall be governed by and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law provisions.
Changes to Terms and Conditions: We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect.
Contact Information: If you have any questions about these Terms and Conditions, please contact us at 07943772550.
By purchasing Products from Us, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
Return and Refund Policy: Men Underwear
At Men Underwear, we strive to ensure your complete satisfaction with our products. If for any reason you are not entirely satisfied with your purchase, we are here to help with our return and refund policy.
Returns: We accept returns within 30 days from the date of purchase. To be eligible for a return, the item must be unused, unwashed, and in the same condition that you received it. It must also be in the original packaging with all tags attached. To initiate a return, please contact our customer service team at 07943772550 to obtain a return authorisation and instructions on how to proceed with your return.
Refunds: Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If your return is approved, your refund will be processed and a credit will be applied to your original method of payment within 30 days. Shipping costs are non-refundable unless the return is due to a fault on our part.
Exchanges: We offer exchanges for items of the same value if you received a defective or damaged product, or if you ordered the wrong size. To request an exchange, please follow the same procedure as for returns mentioned in the section above.
Non-Returnable Items: Due to hygiene reasons, we cannot accept returns or exchanges on underwear that has been worn or washed unless it is defective.
Damaged or Defective Items: If you receive a defective or damaged item, please contact us immediately so that we can resolve the issue promptly. We may require photographic evidence of the defect or damage before authorising a return or exchange.
Return Shipping: Customers are responsible for the cost of return shipping unless the return is due to a fault on our part. We recommend using a trackable shipping service and purchasing shipping insurance when returning items, as we cannot guarantee that we will receive your returned item.
Contact Information: If you have any questions about our return and refund policy, please contact our customer service team.
By purchasing products from Men Underwear, you acknowledge that you have read, understood, and agree to be bound by our return and refund policy.
Men Underwear
Winslow Road, Wingrave, Aylesbury, HP22 4QG, United Kingdom
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